About Our Plants Hide Plant Info About Plant Sizes Hide Plant Sizes Packing + Shipping Hide Pack + Ship Info
About Our Plants
Our Goals:
We aim to offer the biggest, healthiest, cleanest, most natural, and best-priced terrarium plants out there. Those five goals are easier said than done, but we've spent each year since we opened in 2009 developing a number of unique processes which help our plants stand out. Our indoor terrarium plant nursery has evolved quite a lot over the years, but we're still a pretty small-scale family operation. Our team of dedicated enthusiasts keeps an especially close eye on the plants we're growing, and ensures we offer some of the best terrarium plants available.
Our Growing Environments:
Our growing process actually starts at our front door, where we rely on tight quarantine procedures to prevent plant pests from entering our shop. Beyond that, our grow areas are separated into separate climate controlled areas which were designed to help keep things isolated. Each of the plant propagation rooms features filtered forced air exchange to ensure our plants remain clean, healthy, and free of unwanted "guests". We've developed a variety of completely custom tools (misting, lighting, humidification, watering, and more) to ensure our outgoing plants remain consistent in size & quality.
Our Growing Materials:
Many of our customers will be using our plants in environments which will ultimately house potentially sensitive live animals. With that in mind, we grow plants using the most ecologically-conscious methods to ensure our plants are as safe as possible. Our potting soils are mixed in-house from organic listed ingredients which are also free of manure-based fertilizers. rganic aggregates like perlite, vermiculite, and fir bark are added for healthy aeration & drainage. Nutrients are derived from organically certified products, as well as natural products like forest humus, worm castings, and kelp meal. Relying on such nutrient-light organic soils helps us ensure our plants remain healthy, well-established, and disease free. Unlike many commercial growers, we never use inorganic or systemic pesticides, fungicides, or algaecides in our grow rooms. Instead, we rely on the quarantine procedures mentioned earlier as well as bugzappers, sticky traps, and other organic methods to ensure pests aren't part of the equation.
Our Mother plants & Sources:
Mother plants are older plants (some 8+ years!) that we divide & propagate new plants from. We keep one or two mother plant pots of each species we grow, and these plants receive especially high levels of care (and scrutiny) by our team. Quality mother plant stock creates quality salable plant stock, so keeping the healthiest possible mother plants is an important part of our process. The overwhelming majority of the plants we ship were grown in-house from these plants, but a handful of larger or slower-growing varieties (Bromeliads, some ferns, etc) are sourced from a handful of trusted growers. For example, some of our ferns in particular are grown by a local family owned nursery and hand-picked by members of the NEHERP team every few weeks. Even then, all incoming plants are quarantined, processed, and repotted before their eventual sale. It should go without saying, but absolutely no plants we sell are ever pulled from inhabited live vivariums.
Our Available Plants
Many of the photos above were taken of immature plants to show a bit of our growing area, but the average plant typically grows for 8-12 weeks before it's listed on the website. Our potted plants are grown to a well established point before being made available for sale, and we've got a reputation for having bigger plants for the price. (Ask around!) To make a long story short, our available plants are big, healthy, organically grown, carefully packed, and accurately labeled. We think all of those points help our plants stand out, and we're confident you'll appreciate the care we put into it all!
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How We Ship Our Plants:
All of our plants are shipped bare root (rinsed free of all potting soil), and rinsed thoroughly to ensure full hydration & a clean appearance. Bare rooting a plant before shipping is a legal requirement to some areas, but it also helps minimize your shipping cost & the likelihood of damage since each specimen is significantly lighter. Plus, it makes processing your plants a cinch! Every plant is also individually wrapped & labeled with an ID for reference. If temperatures are especially hot or cold, we'll add non-toxic ice or 40-hour heat packs to the order at absolutely no extra charge. We've got an awesome "healthy arrival" track record using these methods, and we're sure you'll appreciate the effort when it comes time to unwrap your plants!
When We Ship Our Plants:
We process & ship orders as quickly as we can. While we do our best to ship supply orders the same or next business day, it's not always safe (or possible) for us to do the same with orders containing plants. Plant orders carry a processing time of 1-3 days and are always scheduled to avoid weekend transit delays to help ensure healthy arrival. Please keep this in mind if you are ordering a few days before a weekend, since your order will probably not ship until the following Monday. View our full Order Processing Page for complete info.
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Plant Size Info
Potted Plants:
Plant nurseries roughly categorize their plants by pot size, and a plant is made available once it has mostly filled out it's container. Generally speaking, a 4in potted plant is roughly twice the size of a 3in pot, and a 3in potted plant is typically twice the size of a 2in pot. Needless to say, we do our best to offer big & healthy plants which were categorized honestly, and are representative of the photos we've got listed on the site. Every potted plant we sell is shipped bare root, and the root ball of the plant is carefully wrapped in paper towels before it's placed back into it's cleaned pot for shipping. From there, it's wrapped in clean brown packing paper and labeled with it's species before shipping.
Live Mats:
We're proud to offer a brand new way to order plants, and we're loving the results so far. Our Live Mats are grown with plenty of light & the ideal amount of moisture required to form a dense mat. Before shipping, each section is gently separated from it's sealed container, rinsed free of excess potting soil, and carefully placed in a partially inflated airtight bag. Depending on the specific plant, live mats can planted terrestrially or attached to a background to grow epiphytically. These are exceptionally dense portions of plants, so a little can go a long way!
Rooted Portions:
Some plants we grow are offered in rooted portions, which are slightly smaller portions than would typically be included in a 3in pot. The length and overall portion size depends on the species being offered, but these do include a portion of the root system for easy planting & fast acclimation. When it comes time to ship, we'll carefully separate the portion from it's mother plant, rinse the roots free of potting soil, and carefully wrap the roots in a ball of moist paper towels. From there, the plant is wrapped in clean brown packing paper and labeled with it's species before shipping.
Clippings:
Clippings are the smallest size portion of what we offer. Depending on the species, clippings may or may not include small attached roots. Plants we sell as clippings are typically epiphytic in nature, meaning they'll grow without soil on the surface of another plant (or wood decor, backgrounds, etc). The difficulty in planting clippings depends entirely on the species, so don't hesitate to ask before ordering if you are curious. When it comes time to ship, we carefully clean, wrap, and seal our clippings in partially filled bags to ensure the safest transit possible. Like everything else we sell, these are individually labeled with ID.
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Please check our shipping guarantee& processing schedule before ordering
You may need to select express shipping to qualify for our live arrival guarantee depending on conditions in your area.Read More...
Every order can qualify for our live arrival guarantee, but in temperatures this high, you may need to select Express Shipping to qualify for coverage. We want you to have a great experience, so please use our Perishable Shipping Tool to check conditions between our areas. For reference, we pack carefully, schedule perishables to avoid weekend delays, and use (free) non-toxic heat packs with every perishable order regardless of shipping method. That being said, if you don't select a guarantee-eligible shipping service during checkout your order will be shipped at your own risk.Hide this warning...
❄⛄ Freeze Notice ⛄❄
You may need to select express shipping to qualify for our live arrival guarantee depending on conditions in your area.Read More...
Every order can qualify for our live arrival guarantee, but in temperatures this low, you may need to select Express Shipping to qualify for coverage. We want you to have a great experience, so please use our Perishable Shipping Tool to check conditions between our areas. For reference, we pack carefully, schedule perishables to avoid weekend delays, and use (free) non-toxic heat packs with every perishable order regardless of shipping method. That being said, if you don't select a guarantee-eligible shipping service during checkout your order will be shipped at your own risk.Hide this warning...
Perishable Shipping Info
Tools to ensure your order arrives in great shape!
Order Processing Schedule
Processing Schedule
Transit Time: Express
Transit Time: Standard
• Hard Supplies: 1 Business Day
• Feeders/Bugs: 1 Business Day*
• Live Plants: 1-3 Business Days*
Proactive Scheduling:
We ship very quickly, but carefully schedule orders containing perishables to avoid harmful weekend delays. If you order perishables before a weekend with a shipping option which wouldn't arrive by Friday, your order will likely ship the following Monday to help ensure healthy arrival.
Express Service:
Once processed & shipped, Express shipping should take just 1 business day to arrive anywhere in the USA.
Transit Time Map: Standard
Processing Schedule
Transit Time: Express
Transit Time: Standard
Standard Service:
Standard shippping may be through FedEx, UPS, or USPS. Delivery times typically range from 1-5 business days depending on your location.
• 45°F-85°F: All Ship Methods Qualify
• Under 45°F: Ship Express To Qualify
• Over 85°F: Ship Express To Qualify
Honest & Easy Since 2009:
Check your area's temperature using the color-coded temperature map on this page. Then just select the same color-coded temperature above to see which shipping methods in your area qualify for our guarantee! 😃
See Guarantee Details
Temps will be below 20F
Express Shipping: Guaranteed ✓
Standard Shipping: No Guarantee ✗
Non-Toxic Heat Pack: Included free ✓
Special Exception: Order may be held*
* With temperatures this low, we may elect to hold your package and schedule a safe transit window. Keep an eye on your email after ordering. If a "hold" is required, we'll work with you 1-on-1 to get it shipped ASAP!
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Temps will be between 20F-45F:
Are you located within the yellow 1-day ground shipping transit zone illustrated above?
Yes ✓
No ✗
Note: The whole country is covered by our guarantee. ♥ The above just determines temperature range we can cover using Ground shipping.
Areas in the 1-day zone: NY, CT, MA, VT, NH, RI, NJ, Southern ME, and Northern MD.
Temps will be between 20F-45F ★ Within 1-day zone! ★
Express Shipping: Guaranteed ✓
Standard Shipping: Guaranteed ✓
Non-Toxic Heat Pack: Included free ✓
Temps will be between 20F-45F
Express Shipping: Guaranteed ✓
Standard Shipping: No Guarantee ✗
Non-Toxic Heat Pack: Included free ✓
Are you located within the yellow 1-day ground shipping transit zone illustrated above?
Yes ✓
No ✗
Note: The whole country is covered by our guarantee. ♥ The above just determines temperature range we can cover using Ground shipping.
States in the 1-day zone: NY, CT, MA, VT, NH, RI, and NJ. Southern Maine + Northern Maryland are also within the 1-day zone!
Temps will be between 85-95F ★ Within 1-day zone! ★
Express Shipping: Guaranteed ✓
Standard Shipping: Guaranteed ✓
Non-Toxic Ice Pack: Included free ✓
Temps will be between 85-95F
Express Shipping: Guaranteed ✓
Standard Shipping: No Guarantee ✗
Non-Toxic Ice Pack: Included free ✓
See Guarantee Details
Reset Widget ↺
Temps will be over 95F
Express Shipping: Guaranteed ✓
Standard Shipping: No Guarantee ✗
Non-Toxic Ice Pack: Included free ✓
Special Exception: Order may be held*
* With temperatures this high, we may elect to hold your package and schedule a safe transit window. Keep an eye on your email after ordering. If a "hold" is required, we'll work with you 1-on-1 to get it shipped ASAP!
See Guarantee Details
Reset Widget ↺
If temperatures fall within the guaranteed range of the selected shipping method and the order is accepted on the first delivery attempt, the order's contents will qualify for our live arrival guarantee! If any guarantee-eligible perishables arrive in less-than-great condition, clients must email us photos within 12 hours of receipt to qualify for coverage.
What's Covered:
Store credit or free replacements (customer's choice) will be offered for any guarantee-covered perishables. Orders with items totaling $30 or more qualify for free replacement shipping. Orders under $30 may have replacements included with a future order, or after covering a shipping fee.
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