NEHERP Update
Extreme Temperature Advisory 1/6/24-1/10/24
A "Dangerously Cold Polar Vortex" projected for 1/6-1/10 has made national news. Like the majority of perishable-handling businesses, we've temporarily halted the shipping of most perishable orders during this week. This timing is especially brutal, since many wonderful customers have been waiting through the holidays to receive packages. We sincerely apologize for the inconvenience, but please believe us when we say our options are limited by the temperatures nationwide. The moment things warm up - at least out of the literal "polar vortex" range - we'll get back to shipping ASAP.
Thank you for your patience as we head into a particularly chilly 2025! ♥
SHIPPING POLICY FOR 1/6 - 1/10:
ORDER PENDING? KEEP AN EYE ON YOUR EMAIL! ♥
• Orders containing hard supplies only with any shipping method will ship as scheduled.
• Orders containing perishables with Standard shipping selected can't safely ship outside of a 1-day zone this week. (At our staff's discretion!)
• Orders containing perishables with Express shipping selected - and where conditions will remain above 25F may ship at our staff's discretion.
• Orders containing perishables with Express shipping selected - and where conditions will drop below 25F during transit will be held temporarily.