Customer Feedback




Here is some customer feedback we've earned between 2009-2010.
Customer names have been abbreviated - reviews are otherwise untouched!
Have some feedback for us?  Feel free to email us - it might just end up here!



Hi Mike,

I seldom write these types of letters but after receiving my shipment yesterday I feel compelled. I wanted to let you know that the plants I received where in excellent condition and each was an incredible example in its' own right. In the past I have ordered plants for my vivariums from a variety of vendors, however none of them even came close to the quality of plants from your company. The plants I received from you were all expertly packaged and arrived seemingly without any adverse impact from shipping (the timing from the receipt and shipment of my order was also excellent!). I am so impressed by the overall quality of the plants and the professionalism of your company that I do not think I will order from any other vendors again, and I have recommended you to several of my colleagues in the hobby as well. Keep up the great work and I look forward to doing business with you again in the future.

Best Regards and Much Thanks,
J.H. Phoenixville, PA



The order arrived this morning in excellent shape. I appreciate the generous rooted cuttings of Medinilla sedifolia. It's been very difficult to locate.
M.B. Rochester, NY



Hello,
I received the package today. Great job packing it, and the orchid looks wonderful!
Thanks again!
J.R. Westminster, MA



Mike,
I just wanted to drop you a message about the mopani wood. I've finished the viv, and with the extra mopani peace the larger piece you sent me worked extremely well, so I am more than satisfied with how things worked. Thanks for your effort, and the plants were some of the best I've seen.

Thanks again,
R.S. Ithaca, NY



Hi Mike,
I got the package on Wednesday.
I wanted to tell you How happy I am with the plants! I will definitely be ordering from you guys again in the future!
Thanks for the extras too.

Sincerely,
C.P. Ithaca, NY



Mike,

everything came in great. Once again your packing job was outstanding!

Thanks
J.A. Woodridge, IL



Just wanted to say thank you. I received the plants yesterday - everything looks great - great service and products. - Plan on ordering from you again in the future.
C.B. Hoboken, NJ



Mike,

The plants made it safely and have taken spots in their new home. Appreciate the selections you made, beautiful plants.

The frog sticker rocks! lol

Thanks,
B.L. Stonington, CT



Mike,

I just received the box, everything's looking good!

Thanks, and have a good day,
R.G. Amarillo, TX



Mike,
I just received my plant order and I'm very impressed. The plants look absolutely wonderful. I thank you very much for the extras you threw in. I can't wait to send you pics of the finished tank. Thank you so much for your help. You're a good businessman Mike, thanks for making things right. I'm a customer for life now.

Sincerely,
J.H. Park Forest, IL



Received them today, very nice plants. These are not like other websites that have nice pics on their website, and when you get them they are small and not of quality. very nice plants for the price, nice size too. Will definitely buy from you again.
Thank you,
T.P. Greenville, OH



Hi Mike,

Just got my order and I wanted to praise your ingenious packing abilities. Amazingly, no plants were crushed by the heavy stuff, and all the plants look absolutely beautiful - the brom is just gorgeous! I'm very happy with everything and will definitely be shopping with you again.

Thanks,
R.A. New York, NY



I ordered from you a couple months ago when you went vacation. You kept me up to date on when you were coming back and when my plants would be shipped. Everything was healthy and I even had a few extra air plants! Its nice to see that someone is doing business the right way.
C.P. Yuba City, CA



I just got the plants a few minutes ago, they all look great. I cant believe how well they were packed in their box. This is literally the best packaging job I've ever seen on any kind of order ever. Ill be posting this message on Dendroboard and as feedback on your Dendroboard sponsor ratings page. Thank you very much Mike and Katie!

-D.S. Florence, KY



Mike,

The plants arrived today and everything looked great.
Thank you and good luck with your store.

M.G. Tonkawa, OK



For more feedback - check out our forum feedback pages by visiting HERE, HERE, and HERE!
The first link (above) is to Dendroboard.com - the other two are to Dartfrogz.com which require you to sign up.



More feedback coming soon!  We're doing our absolute best to keep our customers as happy as possible.
We really, honestly, appreciate your business.

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